Freelance Associate Director of UX with 8- 10 yrs experience system/service design to join 678 views

Freelance onsite in Chicago, local candidates only – no relo.

Publicis Sapient is seeking a Freelance Associate Director of UX with 8- 10 yrs experience system/service design to join one of our financial service clients for a long term freelance engagement. The project entails reviewing and revamping a new mobile platform.


  • Responsible for interaction design, task flow, behavior, and navigation design
  • Ideates, sketches, and prototypes for desktop, tablet and mobile devices
  • Creates UX strategy, develops customer scenarios, conducts journey mapping and collaborates on persona development
  • Collaborates with Consumer Insights, Analytics/Data Science, and clients to apply data and insights to UX design decisions and to determine UX success metrics & KPIs
  • Contributes to estimation, project planning, practice development and new business pitches
  • Leads multidisciplinary projects and workstreams
  • Accountable for estimation and scope of UX activities and deliverables
  • Collaborates with Strategy, Analytics/ Data Science, Consumer Insights, Content & Copy, Visual Design and Technology
  • Leads team meetings and client reviews
  • Mentors team members
  • Would lead/ participate in stakeholder interviews and working sessions
  • Review existing application and identify areas of improvement
  • Draft out current state service map and identify pain point related to process, application using working sessions with the wellington team
  • Summarize current state finding, vision for future and key concepts for executive presentation
  • Create concepts and high level wireframes
  • Demonstrates the information architecture and interaction design skills necessary to support client work
  • Actively collaborates in cross disciplinary idea generation and client co-creation sessions
  • Articulates rationale for approach in the context of both business and user needs
  • Defines processes and deliverables that meet project goals and are reasonable within operational, cultural and technology constraints
  • Exceptional at holistic and thorough interactive solutions
  • Self-managed and exceptional communication skills


  • 8-10+ years of experience working on complex software, transactional or ecommerce experiences, with medium to large-sized teams, preferably in a cross disciplinary digital agency
  • Must have Experience in Mobile Service Design
  • Expert with Sketch and InVision (or equivalent). Framer X is a plus.
  • Led multidisciplinary sketching and ideation sessions with teams and clients
  • Experienced in both agile and waterfall methodologies
  • Familiar with scoping and estimating UX tasks


  • Degree in interaction design, human computer interaction or industrial design preferred
  • Degree in a related field, such as library science, graphic design, animation or architecture considered. Minor in Psychology, English, History, Anthropology a plus.

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